Forum Posts from GP Practice Management http://www.gppracticemanager.co.uk/forum/ 2012-05-19T19:52:29.0096221+01:00 PNrss I send out the recall QOF letter to our patient to invite them in for their annual reviews. At present we send out 3 letters 6 weeks apart. Looking at.... 2011-09-08T05:17:44 Posted by jackiegst - Topic read 8 times today (5 replies) 317 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=317 I have been working with the NHS/PCT for the last 6 years and have extensive experience with Referral Management as well as customer service and deali.... 2012-05-04T09:42:48 Posted by asifchaudry - Topic read 7 times today (1 replies) 370 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=370 Hi all I am in the process of negotiating a salary for a job offer, but in all honesty I am at a loss where to start! I've been at my current practi.... 2012-05-16T08:59:18 Posted by Lindas - Topic read 5 times today (1 replies) 374 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=374 can anyone offer advice on how to tackle this. i have a few members of staff that have totally abused this over the last few months, although they ar.... 2009-10-21T02:46:33 Posted by lizzie1 - Topic read 4 times today (7 replies) 77 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=77 Is there any practice that are using there HCA to do smear taking. Or have you heard of any medical practice that are doing this. [8] 2009-12-08T01:24:50 Posted by ishbel macdonald - Topic read 3 times today (2 replies) 95 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=95 Hi everyone, We are going to be writing to a number of patients who have incorrectly used A&E in the previous months. Does anyone happen to hav.... 2012-03-30T12:12:49 Posted by h.westwood - Topic read 3 times today (24 replies) 362 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=362 Afternoon all. There have been a few requests for copies of documents, policies and protocols to be e-mailed out to individual users. Whilst this i.... 2012-05-16T03:59:47 Posted by avreede - Topic read 3 times today (0 replies) 372 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=372 can anyone tell me, if a patient requests a copy of their medical record, do you provide them from November 1991 only? I seem to recall that access t.... 2009-08-25T12:05:12 Posted by carbrew - Topic read 2 times today (4 replies) 55 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=55 has anyone a proforma for a 360 degree appraisal and a protocol for conducting one? 2009-09-14T11:50:12 Posted by janeking - Topic read 2 times today (3 replies) 61 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=61 We are a SystmOne practice and are looking at using an integrated dictation software - have heard that Dragon is compatible. Does anyone have any expe.... 2010-03-24T03:17:00 Posted by Julieann - Topic read 2 times today (6 replies) 130 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=130 Are there any dispensing practices out there who use Stock-IT with Vision? We use Dispens-IT and are thinking of purchasing Stock-IT but apparently t.... 2010-08-24T11:41:40 Posted by Yvonne457 - Topic read 2 times today (4 replies) 187 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=187 I currently work within a surgery of 16,500 patients as a QOF Lead/Co-Ordinator, I check the running total of points we achieve and send out call lett.... 2011-09-08T05:15:02 Posted by jackiegst - Topic read 2 times today (2 replies) 316 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=316 Hi Everyone I currently work in a NHS Hospital and hope to move into GP Practice management sometime soon....im trying to get my head around GP Finan.... 2011-12-13T08:24:28 Posted by jojoxxx2001 - Topic read 2 times today (7 replies) 338 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=338 Does anyone have a policy/ guidelines on fees charged by GPs for various form filling etc and things like HGV medicals? Thanks 2012-05-09T09:59:59 Posted by waistcoat - Topic read 2 times today (3 replies) 371 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=371 My local Practice nurse group want to make a difference . Do you have Any suggestions that they may take on board, such as complaints or patien.... 2012-05-02T08:09:22 Posted by innovator - Topic read 2 times today (1 replies) 369 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=369 gppracticemanager is the new website that replaces the old gpmanagement.co.uk site started by myself in 2006. Together with Bernie Campbell ( who runs.... 2009-06-17T08:18:09 Posted by garyr - Topic read 1 times today (3 replies) 14 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=14 Does anyone have a SOP for anticoag drugs to share please? We are being asked by our PCT to provide one as part of thge DSQS and also another on Resp.... 2009-06-24T01:02:21 Posted by Traceyjayne - Topic read 1 times today (3 replies) 19 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=19 Glad to see that Omni GP rota software is advertised on the site. This has to be the best bit of add-on software I've ever bought. Saves hours of sc.... 2009-07-09T08:01:34 Posted by geoffdennis - Topic read 1 times today (0 replies) 35 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=35 has anyone the address of a good payroll service? our current service provider is retiring. there are a few national suppliers but i would value a per.... 2009-07-17T02:44:43 Posted by janeking - Topic read 1 times today (6 replies) 39 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=39 How do you deal with them 2009-09-04T08:32:23 Posted by n/a - Topic read 1 times today (3 replies) 59 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=59 We are considering moving from Emis LV to Emis Web. Has anyone any advice on this matter? My query concerns the connection speed of our practice .... 2010-04-21T11:26:53 Posted by avreede - Topic read 1 times today (8 replies) 144 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=144 Can I pick your collective brains please? I'm aware that there is a set minimum number of opening hours for a branch surgery to qualify for funding (.... 2010-05-25T02:19:56 Posted by clee - Topic read 1 times today (2 replies) 162 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=162 Hi I'm doing some research at present and wondered if GP practice managers/ GPs/ PCTs would be interested in having server-less GP practices? B.... 2010-07-15T12:04:56 Posted by kategordon - Topic read 1 times today (3 replies) 179 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=179 What do others think are reasonable appoinbtment times. What percentage of time should be left for paperwork for a practice nurse 2010-09-01T03:33:30 Posted by manager11 - Topic read 1 times today (6 replies) 190 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=190 Wonder if anyone could share a treatment room cleaning policy please 2010-12-01T06:58:22 Posted by glanceri - Topic read 1 times today (40 replies) 217 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=217 I'm very interested in applying for a Practice Manager role and believe I have the required skills and experience in most areas the exception being IT.... 2011-01-08T06:32:32 Posted by JYB007 - Topic read 1 times today (4 replies) 221 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=221 Hi everyone I recently made my first application for a Practice Manager position. Unfortunately my application didn't get through the first sift on t.... 2011-03-18T07:22:55 Posted by JYB007 - Topic read 1 times today (2 replies) 253 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=253 Hello has everyone started to collect their evidence? Would anybody be interested in taking part in a webinair about this process please let me know. .... 2011-03-29T09:13:31 Posted by BenitaPlayfoot - Topic read 1 times today (18 replies) 259 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=259 Does anyone have any ideas or experience related to making sure we make the most of our Practice Nurse time? We have 3 nurses and an HCA and I just di.... 2011-04-06T11:50:34 Posted by essexgirl - Topic read 1 times today (6 replies) 267 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=267 The BSMSA have developed some courses to help with compliance with the CQC requirements on training for admin. staff. If any Practice Managers want m.... 2011-06-22T05:17:06 Posted by avrhodes - Topic read 1 times today (0 replies) 300 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=300 Hi We are a small surgery with 3500 patients, one full time GP and one part time female GP. I am new in post as Practice Manager, and was slightly s.... 2011-07-18T12:47:24 Posted by KarinM - Topic read 1 times today (13 replies) 305 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=305 For appointment requests from patients - does anyone have a protocol on telephone answering for reception staff they would be willing to share? Mank .... 2011-07-27T04:00:20 Posted by chimchar - Topic read 1 times today (1 replies) 307 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=307 Morning All! Our current dictation system is rubbish and we're looking for an alternative. We need a robust and simple-to-use system. Simple for.... 2012-02-15T09:46:06 Posted by avreede - Topic read 1 times today (15 replies) 355 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=355 with the change to the applying for CRB checks procedure it has prompted me to look into who needs these checks. Obviously the GPs have them but the.... 2012-03-02T10:08:21 Posted by waistcoat - Topic read 1 times today (10 replies) 358 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=358 My practice wish to redesign our current PIL and I wondered if anyone could share theirs. we want improve on what we put in am aware different serv.... 2012-04-12T09:59:19 Posted by STEPHENROBERTSON - Topic read 1 times today (0 replies) 366 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=366 We are in the process of updating our procedures & policies as a new doctor has taken over the practice. Does anyone have a protocol regarding use/mi.... 2012-04-13T11:59:53 Posted by amoss - Topic read 1 times today (7 replies) 367 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=367 Can someone help? I am a newly appointed PM, my PCT is so unhelpful! does anyone know if the 3 pathways for QP8 and QP11 have to be clinical? I was th.... 2012-04-26T10:23:44 Posted by mnkylondon - Topic read 1 times today (2 replies) 368 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=368 Dear All, We are, once again, trying to unravel the mystery wrapped in the enigma that is patient demand for appointments outweighing supply. As s.... 2012-05-16T04:59:53 Posted by avreede - Topic read 1 times today (0 replies) 373 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=373 [img]http://edw... short Flash “poem” about surgery work. The accompanying music was developed using Andre Miche.... 2011-05-28T04:55:44 Posted by Julian Le Saux - Topic read 1 times today (0 replies) 288 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=288 [img]http://edw... ninth in a series of 10-minute videos about the adventures and frustrations of an ord.... 2011-06-08T06:18:15 Posted by Julian Le Saux - Topic read 1 times today (0 replies) 293 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=293 The boss wondered why one of his most valued employees was absent but had not phoned in sick. So he dialed the employee's home phone number and was .... 2011-11-18T03:21:28 Posted by avreede - Topic read 1 times today (0 replies) 333 http://www.gppracticemanager.co.uk/forum/topic.asp?TOPIC_ID=333