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Appointment requests
For appointment requests from patients - does anyone have a protocol on telephone answering for reception staff they would be willing to share? Mank ....
27 July 2011 04:00 - GP Practice Management
Posted by chimchar - Topic read 3 times today (1 replies)
GP Practice Staff Holiday Entitlement???
Can anyone provide (strong reference based/ NHS linked websites) NHS GP staff (GP, Nurses, Practice Manager & Receptionist) holiday entitlement?
28 March 2011 03:41 - GP Practice Management
Posted by pm-smtp - Topic read 2 times today (20 replies)
Recall patients for annual reviews
I send out the recall QOF letter to our patient to invite them in for their annual reviews. At present we send out 3 letters 6 weeks apart. Looking at....
08 September 2011 05:17 - GP Practice Management
Posted by n/a - Topic read 2 times today (7 replies)
General Practice Protocols
Can someone help me and advise me if there is a central source/website where I can obtain up-to-date copies of protocols to e used in a general practi....
07 July 2012 06:38 - GP Practice Management
Posted by n/a - Topic read 2 times today (4 replies)
Carer form
Has anybody got am upto date carer form please Mine is nearly 10 years old! Nita
01 April 2010 06:33 - GP Practice Management
Posted by nitavarman - Topic read 2 times today (1 replies)
swine flu
we are preparing to provide telephone triage for suspected swine flu patients, and am not quite sure what we will do if they just turn up at the surge....
23 June 2009 08:00 - GP Practice Management
Posted by janeking - Topic read 1 times today (5 replies)
Managing Partners Teaching
we are a 6 partner practice and 1 of the partners is a trainer. This is a source of income of course, but there has been some friction lately in partn....
08 July 2009 09:44 - GP Practice Management
Posted by sarahk - Topic read 1 times today (2 replies)
Help! Bidding for a tender
We're considering bidding for a tender and are working on a PQQ. It's to take on another practice. We're struggling with whether to make the other pra....
24 September 2009 01:35 - GP Practice Management
Posted by jfenton - Topic read 1 times today (5 replies)
sick leave
Our contract states 6 weeks full pay + 6 weeks 1/2 pay. Member of staff has been off 6 weeks so is now on 1/2 pay. although not fit to return to work ....
20 April 2010 03:30 - GP Practice Management
Posted by MPMC01 - Topic read 1 times today (2 replies)
Advice - I am going for an Interview
Hi All I am going for an interview for a PM post in the next couple of days and wanted your views on the new NHS White paper, the advantages and di....
06 October 2010 11:46 - GP Practice Management
Posted by Cee123 - Topic read 1 times today (7 replies)
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